Key Outcomes from implementing this program:
• Skills assessment of your team and business practices
• Strong effective selling skills, suggestive selling, negotiating skills and the ability to close the right deal
• Incremental revenue performance, integrated with the revenue management strategy
• Increased customer experience and satisfaction

Today the meetings and events team manage many revenue generating areas, from function rooms, restaurant space, outdoor venues, off site locations and accommodation rooms. All critical revenue streams that have great impact on hotels overall performance when managed effectively.

There are key skills your Meetings and Events team must have to perform effectively and, that need to be used simultaneously to see maximum results. Strong and effective selling skills is fundamental, understanding needs and wants, presenting features and benefits, negotiating to achieve win-win outcomes and the ability to close the right deal. Equally, understanding availability, demand forces, flexible pricing and rationalizing these are all critical.

This program will ensure your Meetings and Events team are equipped with the necessary skills to maximise the results of the revenue streams they influence and control.