We are looking for a passionate and experienced Business Operations leader who can translate strategy into action, execute plans brilliantly, and are the subject matter expert and ‘go-to’ person for global company-wide initiatives and leadership teams.
A great operations leader helps the company focus on the right things at the right time, drive sales growth by identifying areas for expansion and improvement, drive efficiencies by streamlining business processes and team alignment. You must have the right data to analyse, gather market and competitive research, create meaningful reports for decision making and make recommendations and course corrections before it’s too late.
Working under the direction of the COO, who is responsible for all business operations (HR, Legal, Finance, Sales Ops, business process), Global Client service and support, and service delivery, your contribution will be critical for the successful execution of TSA’s global expansion strategy by driving business process optimization and automation to ensure our Hotel clients performance and long-term growth and success. You will work closely with internal and external stakeholders to ensure productivity and effectiveness of our global operations.
The Business Operations leader will also play a key part in driving the tone and culture for the sales teams across each of our 5 geographic regions and must bring life to our values while delivering against our goals. Ultimately delivering a best in class customer engagement, support and service.