We aim to put our customers first, in everything we do!
We are looking for a passionate and experienced Manager, Service Delivery who can translate business plans into action, execute customer programs brilliantly, and are the ‘go-to’ person for their function in the Regions they represent. The high level of interaction with clients, employees and management along with the variety of skills required make being a service delivery manager a fit if you're an outgoing problem solver with customer service and management experience.
In TSA, Service delivery managers focus on maintaining great relationships with clients and improving the company's services to keep them satisfied. The successful professional will have both technical and administrative roles where they help understand and often resolve customers hotel operating environment, identify system/staff or technical problems, manage team performance, track project plans and resources and manage the quality and consistency of service delivery and program implementation.